NLP & Establishing Rapport
One of the most powerful techniques of Neuro-Linguistic Programming (NLP) is matching. This is a very powerful rapport building exercise. Basically, this means copying someones actions or attitude. If they nod their head, a moment later you nod your head. If they stand in a particular posture, you adopt that posture. It is important they they do not realize that they are copying their behavior but that the process of matching seems natural.
